FAQs

1Who can use the Cryo Ball?
The Cryo Ball can be used in the Sports, Beauty and Health and wellness industries. Everyone from Athletes to Physical Therapists can enjoy the benefits of the Cryo Ball.
2What can the Cryo Ball be used for?
The cryo ball can be used for: shin splints, plantar fasciitis, tight IT bands, quads, hamstrings, neck pain, facial areas, back pain and all types of muscle recovery.
3What do you do with a Cryo Ball?
After being placed in the freezer for 2 hours, you can enjoy up to 6 hours of ice cold therapy with no mess and completely travel safe.
4How do you take the ball out of the holder?
Unscrew the grey handle to the left and it should easily release.
5What is the best way to freeze the Cryoball?
Place only the Cryoball in the freezer for a minimum of 2 hours. If you place it in the fridge, it will become cold, but not cryo temperatures.
6Can you keep the Cryoball in the freezer for a long time?
Yes, it can be kept in the freezer when not in use for long a long period of time.
7How long will the Cryoball stay cold?
The Cryoball will stay cold for up to 6 hours once its taken out of the freezer, however it may still feel cold after that. Keep the Cryoball out of direct sunlight as it will get warm which will lose cold capability.
8For how long can the cryoball be used for?
It can be used with massage rolling technique for approximately 20 minutes. You can then move to another area and go back. For the cold compress usage, start with a few minutes on, then off and build up gently.
9How do you clean the Cryoball?
It can be wiped and cleaned with any antibacterial cleaner/wipes.
10Is the cryoball safe to use whilst travelling?
Yes the Cryoball is filled with a non toxic cooling gel and is safe to used whilst travelling in the air.
11Can the Cryoball burn the skin?
When you take the Cryoball out of the freezer, please wipe any frosting off the ball first before using directly on the skin. Otherwise, there is risk of skin burn as it is extremely cold.

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